Pullman ZamZam Makkah

Show hotel on map
Hotel description
Pullman Zamzam Makkah offers a serene and comfortable experience just steps from Al Masjid Al Haram, within the King Abdul Aziz Endowment. Its prime location provides direct access to the Holy Mosque, making it an ideal choice for those on a spiritual journey during Hajj or Umrah. The hotel features over 1,301 rooms and suites, many of which have been recently renovated. Options include partial views of the Kaaba, direct Haram views, or city skyline panoramas. All rooms are designed with guest comfort in mind and include live Haram audio, prayer mats, and a dedicated area for prayer. The interiors reflect traditional Islamic architecture, with calming color palettes, geometric patterns, and design elements inspired by the region’s spiritual and cultural heritage. For those seeking more space and privacy, the Presidential and Royal Suites offer separate living areas and expansive layouts suitable for families and distinguished guests. Renovation work continues across guest areas, enhancing both comfort and functionality. Facilities include a fitness centre, dedicated prayer rooms, accessible features, and valet parking. The hotel offers a variety of dining options. Al Zahra and Al Amber restaurants serve international and regional cuisine, while Al Yasmin provides buffet dining in a contemporary setting. Light meals and pastries can be found in the Tea Garden Lobby Lounge, with additional convenience available from the Grab & Go café. Pullman Zamzam Makkah combines spiritual focus, convenience, and thoughtful amenities to support a meaningful stay in the heart of the Holy City.

Hotel services

  • Room service
  • 24-hour front desk
  • Non-smoking rooms
  • Laundry
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Valet parking
  • Currency exchange
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • Air conditioning
  • Concierge service
  • WiFi available in all areas
  • Dry cleaning
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Cashless payment available
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Mobile app for room service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • First aid kit available
  • Property is cleaned by professional cleaning companies
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and key areas